Privacy Policy

1. Introduction

Chinese Ingredients (“we,” “us,” or “our”) is a family-owned manufacturer specializing in functional ingredients, plant extracts, and superfood powders. We are committed to protecting your privacy and handling your personal data responsibly, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding your information.

2. Information We Collect

We may collect the following types of personal data:

  • Contact information: Name, email address, phone number, company name, and shipping/billing address.
  • Inquiry details: Product interests, order specifications, and communication history.
  • Technical data: IP address, browser type, device information, and usage data (via cookies—see our Cookie Policy).

We do not knowingly collect sensitive personal data (e.g., health, biometric, or financial data) unless explicitly provided for order fulfillment.

3. How We Use Your Data

We use your personal data only for legitimate business purposes, including:

  • Responding to inquiries and providing customer support
  • Processing and fulfilling orders
  • Improving our website and services
  • Complying with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

  • Consent (e.g., newsletter sign-ups)
  • Contractual necessity (e.g., order processing)
  • Legitimate interest (e.g., website security, fraud prevention)

You may withdraw consent at any time by contacting us.

5. Your Rights

Under GDPR (EU/UK residents):

  • Right to access, correct, or delete your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

Under CCPA (California residents):

  • Right to know what personal data we collect
  • Right to request deletion of your data
  • Right to opt out of the “sale” of personal data (we do not sell data)
  • Right to non-discrimination for exercising your rights

To exercise any rights, email us at [email protected] . We will respond within 30 days.

6. Data Retention

We retain personal data only as long as necessary:

  • For customer inquiries: up to 2 years
  • For orders: up to 7 years (for legal/tax compliance)

7. International Transfers

Our operations are based in China. If you are in the EU/UK or California, your data may be transferred outside your jurisdiction. We implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data in accordance with GDPR.

8. Security

We use industry-standard technical and organizational measures (e.g., encryption, access controls) to protect your data against unauthorized access or loss.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy periodically. The latest version will be posted on our website with the effective date.

11. Contact Us

For questions or requests regarding your privacy rights, please contact:
Email: [email protected]
Website: https://zhaolamuzi.cn/